Information obligations for insurance brokers (Business card)
Initial information under sec 15 (1) of the Insurance Intermediary Ordinance (Status: 04/2022)
ATRALOsecur GmbH is an international insurance agent according to § 34 d Abs. 1 GewO (German Trade Regulation Act) with headquarters in Hamburg and German branches in Frankfurt am Main, Freiburg and Munich.
RPeter Kollatz, Daniel Alexander Ahrend
REGISTERED OFFICE ADDRESS
Heidenkampsweg 43, 20097 Hamburg/ Germany. Addresses of the locations under www.atralosecur.de.
Licensed insurance agent with permission according to § 34 d para. 1 Gewerbeordnung (GewO).
D-UAGP-96WA0-11 see also at www.vermittlerregister.info or at the Chamber of Industry and Commerce for Frankfurt am Main/ Germany (supervisory authority), Börsenplatz 4, 60313 Frankfurt am Main, telephone number.: +49 (0) 69 2197-0, fax +49 (0) 69 2197-1424
German Chamber of Commerce and Industry (DIHK), (non-profit), Breite Strasse 29, 10178 Berlin, telephone number: 0180 60 05 85 0 (land network price € 0,20/call; mobile network price maximum € 0.60/call); www.vermittlerregister.info
No stake in voting rights or capital of insurance companies. An insurance company or parent company of an insurer does not own any direct or indirect interest in voting rights or capital of the underwriter.
As an underwriter (multiple insurance agent), we underwrite risks on behalf of insurance companies and manage the contracts for them, including claims processing and recourse management. Separate consulting is not offered.
Basically free of charge for clients, as the brokerage fee is paid by the insurer and is part of the premium.
If you as a client are not satisfied with our services and wish to complain you may do so in writing or by email addressed to our complaint office.
We are obliged to participate in dispute resolution procedures as per § 36 Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz (VSBG)) (§ 17 IV VersVermV).
In case of disputes between insurance brokers and policyholders, mediation bodies may be resorted to:
Insurance Ombudsman (Versicherungsombudsmann) (non-profit), Postfach 08 06 32, 10006 Berlin, www.versicherungsombudsmann.de
Allianz-Versicherungs-AG, Kapstadtring 2, 22297 Hamburg, Germany