ATRALOsecur

Initial Information

Information obligations for insurance brokers (Business card)

Initial information under sec 15 (1) of the Insurance Intermediary Ordinance (Status: 04/2022)

 

COMPANY NAME

ATRALOsecur GmbH is an international insurance agent according to § 34 d Abs. 1 GewO (German Trade Regulation Act) with headquarters in Frankfurt am Main and German branches in Hamburg, Freiburg and Munich.

 

MANAGEMENT BOARD

Rolf-Peter Groß, Peter Kollatz, Richard Renner, Thomas Wicke, Daniel Alexander Ahrend

 

REGISTERED OFFICE ADDRESS

Lurgiallee 6 – 8, 60439 Frankfurt am Main/ Germany. Addresses of the locations under www.atralosecur.de.

 

BROKERS’ REGISTER

Licensed insurance agent with permission according to § 34 d para. 1 Gewerbeordnung (GewO).

 

VERIFIABLE REGISTRATION

D-UAGP-96WA0-11 see also at www.vermittlerregister.info or at the Chamber of Industry and Commerce for Frankfurt am Main/ Germany (supervisory authority), Börsenplatz 4, 60313 Frankfurt am Main, telephone number.: +49 (0) 69 2197-0, fax +49 (0) 69 2197-1424

 

REGISTRATION OFFICE

German Chamber of Commerce and Industry (DIHK), (non-profit), Breite Strasse 29, 10178 Berlin, telephone number: 0180 60 05 85 0 (land network price € 0,20/call; mobile network price maximum € 0.60/call); www.vermittlerregister.info

 

INDEPENDENCE

No stake in voting rights or capital of insurance companies. An insurance company or parent company of an insurer does not own any direct or indirect interest in voting rights or capital of the underwriter.

 

 ACTIVITY

As an underwriter (multiple insurance agent), we underwrite risks on behalf of insurance companies and manage the contracts for them, including claims processing and recourse management. Separate consulting is not offered.

 

REMUNERATION

Basically free of charge for clients, as the brokerage fee is paid by the insurer and is part of the premium.

 

COMPLAINT MANAGEMENT

If you as a client are not satisfied with our services and wish to complain you may do so in writing or by email addressed to our complaint office.

Email: beschwerde@atralosecur.de, telephone number: +49 (0) 69 271005-144. For details, please see our website Website www.atralosecur.de.

 

DISPUTE RESOLUTION

We are obliged to participate in dispute resolution procedures as per § 36 Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz (VSBG)) (§ 17 IV VersVermV).

 

MEDIATION BODIES

In case of disputes between insurance brokers and policyholders, mediation bodies may be resorted to:

Insurance Ombudsman (Versicherungsombudsmann) (non-profit), Postfach 08 06 32, 10006 Berlin, www.versicherungsombudsmann.de

 

PROFESSIONAL LIABILITY

Allianz-Versicherungs-AG, Kapstadtring 2, 22297 Hamburg, Germany